Co-worker conflict isn’t always avoidable. From time to time you’ll have to deal with someone who is rude, a bully, or someone who tries to sabotage your work.
The Mayo Clinic offers these tips for building a climate of mutual respect at the office:
• Be positive. Smile, be upbeat and greet everyone warmly.
• Learn to communicate effectively. Make sure you understand what your colleagues say to you. Ask for clarification if you’re uncertain. Make sure your colleagues understand what you’re saying, too. Don’t assume they did.
• Be a team player. Come to meetings prepared and on time. Contribute to, but don’t hog, the discussion. Think about how others perceive you in the workplace.
• Avoid gossip. If conversation turns to rumor, say you’re not comfortable with the discussion and excuse yourself.
• Make an effort to resolve conflicts. Talk with your co-worker in private in a non-threatening way. Focus on solutions. Don’t get sidetracked into an argument.
• Be modest. Don’t brag or take too much credit.
• Respect confidences. If your co-worker wants the entire office to know about a divorce, career change, pregnancy, illness, or other personal matter, he or she will spread the news. Don’t spill the beans yourself.
• Avoid harassment. Never make suggestive comments or tell jokes that make fun of a co-worker’s culture, race, or gender.
• Be courteous. Refill the paper tray. Clean up after yourself. Knock before entering a co-worker’s office or cubicle. Tell co-workers where you’re going if you have to leave.
This is a story from HealthDayNews.